Frequently Asked Questions
Your guide to shopping with Innioasis
What is the standard shipping time for Innioasis orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout.
Does my Innioasis electronic device come with a warranty?
Yes, all our electronic products include a 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.
Are Innioasis products compatible with international voltage standards?
Most of our devices support universal voltage (110V-240V), but we recommend checking the specific product specifications page or the user manual before use.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.